How do small businesses handle phone calls?

Question

If you run or work at a small business: cell phones, landline, VoIP, or something else?What sucks about your current setup?What would you like to see instead?

toomuchtodo · Accepted Answer

I use https://www.quo.com/ (previously OpenPhone).(no affiliation besides being a customer)

gumboshoes · Answer

Google Voice for local, VOIP. ms for toll-free text and call in US and Canada. No live calls. Everything goes to voicemail and we call back.

tptacek · Answer

At Matasano --- and this is back to like 2005 --- we just used an online telephony provider that routed calls to our mobile phones. I'd probably still just do that today.

How do small businesses handle phone calls?

If you run or work at a small business: cell phones, landline, VoIP, or something else?
What sucks about your current setup?
What would you like to see instead?

I use https://www.quo.com/ (previously OpenPhone).
(no affiliation besides being a customer)

Google Voice for local, VOIP. ms for toll-free text and call in US and Canada. No live calls. Everything goes to voicemail and we call back.

At Matasano --- and this is back to like 2005 --- we just used an online telephony provider that routed calls to our mobile phones. I'd probably still just do that today.